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有关软件检测实验室检测报告的全部知识点盘点

检测报告是实验室检测成果的重要载体,也是软件检测实验室质量管理水平的一个重要体现,本文我们就一起来看一下,软件检测实验室在申请cnas测试认证时,应该如何规范实验室的检测报告。

 

首先我们一起来看一下,cnas官方对检测报告这部分有哪些明确的要求。在官方发布的文件中,对报告的审核、包含的内容、符合性声明以及报告的意见和解释都做了非常明确的要求。

 

结果在发出前是否经过审查和批准?实验室是否准确、清晰、明确和客观地出具结果,并且包括客户同意的、解释结果所必需的以及所用方法要求的全部信息?

 

实验室通常以报告的形式提供结果(例如检测报告、校准证书或抽样报告),所有发出的报告是否作为技术记录予以保存?除非实验室有有效的理由,每份报告至少包括下列信息,以最大限度地减少误解或误用的可能性:

a) 标题(例如“检测报告”、“校准证书”或“抽样报告”)

b) 实验室的名称和地址

c) 实施实验室活动的地点,包括客户设施、实验室固定设施以外的场所、相关的临时或移动设施

d) 将报告中所有部分标记为完整报告一部分的唯一性标识,以及表明报告结束的清晰标识

e) 客户的名称和联络信息

f) 所用方法的识别

g) 物品的描述、明确的标识,以及必要时,物品的状态

h) 检测或校准物品的接收日期,以及对结果的有效性和应用至关重要的抽样日期

i) 实施实验室活动的日期

j) 报告的发布日期

k) 如与结果的有效性或应用相关时,实验室或其他机构所用的抽样计划和抽样方法

l) 结果仅与被检测、被校准或被抽样物品有关的声明

m) 结果,适当时,带有测量单位

n) 对方法的补充、偏离或删减

o) 报告批准人的识别

p) 当结果来自于外部供应商时,清晰标识

 

报告中声明除全文复制外,未经实验室批准不得部分复制报告,可以确保报告不被部分摘用。

 

除上面所列的要求之外,当解释检测结果需要时,检测报告应还包含以下信息:

a) 特定的检测条件信息,如环境条件;

b) 相关时,与要求或规范的符合性声明;

c) 适用时,在下列情况下,带有与被测量相同单位的测量不确定度或被测量相对形式的测量不确定度(如百分比):

——测量不确定度与检测结果的有效性或应用相关时;

——客户有要求时;

——测量不确定度影响与规范限的符合性时;

d) 适当时,意见和解释;

e) 特定方法、法定管理机构或客户要求的其他信息。

 

如果实验室负责抽样活动,当解释检测结果需要时,检测报告还满足抽样报告的要求和报告符合性声明。

 

符合性声明

 

当作出与规范或标准符合性声明时,实验室是否考虑与所用判定规则相关的风险水平(如错误接受、错误拒绝以及统计假设),将所使用的判定规则形成文件,并应用判定规则。   如果客户、法规或规范性文件规定了判定规则,无需进一步考虑风险水平。

 

实验室在报告符合性声明时应清晰标示:

a) 符合性声明适用的结果  

b) 满足或不满足的规范、标准或其中条款          

c) 应用的判定规则(除非规范或标准中已包含)          

 

具体的详细信息可以参考ISO/IEC指南98-4。

 

报告意见和解释

 

当表述意见和解释时,实验室应确保只有授权人员才能发布相关意见和解释。实验室应将意见和解释的依据形成文件。报告中的意见和解释应基于被检测或校准物品的结果,并清晰地予以标注。当以对话方式直接与客户沟通意见和解释时,应保存对话记录。

 

报告修改

 

当更改、修订或重新发布已发出的报告时,应在报告中清晰标识修改的信息,适当时标注修改的原因。修改已发出的报告时,应仅以追加文件或数据传送的形式,并包含以下声明:

“对序列号为……(或其他标识)报告的修改”,或其他等效文字?

这类修改应满足本准则的所有要求。当有必要发布全新的报告时,应予以唯一性标识,并注明所替代的原报告。

 

以上就是官方发布的针对检测报告的标准要求。除了这些要求,在质量手册中,我们还应该体现不出具虚假报告的承诺、检测报告的保密措施、由谁来签发检测报告、报告格式的要求、唯一性标识的检查以及检测报告的交付和核查。

 

后面的文章中我们会继续为大家介绍如何设计检验检测报告的编制规定和交付程序,以满足以上所有要求,如需程序文件参考,可私信我或评论区交流讨论。